Legal

1. Who We Are

Ember Information Systems is a Portland, Oregon-based digital intelligence and AI diagnostic services company. This Privacy Policy describes how we collect, use, and protect your personal information when you use our website, applications, and diagnostic tools including DISCERN, EIS-Sentinel, and related services.

2. Information We Collect

We may collect the following types of information:

• Contact Information: Name, email address, phone number, and business name provided through our consultation forms.
• Diagnostic Data: Business information, SEO data, financial indicators, and operational details submitted through DISCERN and other diagnostic tools.
• Usage Data: Browser type, IP address, pages visited, and interaction patterns collected automatically.
• Cookies: We use essential cookies to maintain site functionality. No third-party tracking cookies are used.

3. How We Use Your Information

• To provide diagnostic reports, consultation services, and strategic recommendations.
• To communicate with you regarding your consultation requests and service delivery.
• To improve our tools, services, and user experience.
• To comply with applicable laws and regulations, including Oregon state law.

4. Data Sharing & Third Parties

We do not sell, rent, or trade your personal information. We may share data with trusted service providers who assist in delivering our services, subject to confidentiality agreements. We may disclose information if required by law or to protect our legal rights.

5. Data Retention & Security

We retain personal data only as long as necessary to fulfill the purposes described in this policy. We implement industry-standard security measures including encryption, access controls, and secure data storage to protect your information.

6. Your Rights

You have the right to access, correct, or delete your personal information. Oregon residents may have additional rights under the Oregon Consumer Privacy Act. To exercise your rights, contact us at emberinfo@emberinformation.com.

1. Acceptance of Terms

By accessing or using any Ember Information Systems website, application, or service, you agree to be bound by these Terms of Service. If you do not agree to these terms, do not use our services.

2. Services Description

Ember Information Systems provides AI-powered diagnostic tools, business intelligence analysis, SEO/AEO/GEO strategy services, safety applications, and related digital intelligence services. Our diagnostic reports and recommendations are advisory in nature and should not be considered as legal, financial, or professional advice.

3. User Responsibilities

• You agree to provide accurate and truthful information when using our diagnostic tools.
• You are responsible for maintaining the confidentiality of any account credentials.
• You agree not to misuse, reverse-engineer, or attempt to exploit our tools or services.
• You agree not to use our services for any unlawful purpose.

4. Intellectual Property

All content, tools, algorithms, reports, branding, and software provided by Ember Information Systems are proprietary and protected by copyright and intellectual property laws. You may not reproduce, distribute, or create derivative works without our express written consent.

5. Payment & Billing

Service fees are as quoted during the consultation process. All fees are in U.S. dollars. Payment terms, refund policies, and billing schedules will be outlined in individual service agreements provided upon tier selection.

6. Limitation of Liability

To the fullest extent permitted by Oregon law, Ember Information Systems shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or business opportunities, arising out of or related to the use of our services. Our total liability shall not exceed the amount paid by you for the specific service giving rise to the claim.

7. Disclaimer of Warranties

Our services are provided "as is" and "as available." We make no warranties, express or implied, regarding the accuracy, completeness, reliability, or suitability of our diagnostic outputs, reports, or recommendations for any particular purpose.

8. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Oregon, without regard to its conflict of law provisions. Any disputes shall be resolved in the courts of Multnomah County, Oregon.

9. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be posted on this page with an updated effective date. Continued use of our services after changes constitutes acceptance of the modified terms.

10. Contact

For questions about these Terms or our Privacy Policy, contact us at: emberinfo@emberinformation.com

Ember Information Systems · Portland, Oregon, USA

1. Scope of AI Services

These terms govern your use of all AI-powered services operated by Ember Information Systems ("EIS"), including but not limited to DISCERN, CHLOE, EBONY, SENTINEL, and any future AI-driven tools or agents made available through EIS platforms. By acknowledging these terms, you agree to be bound by all conditions herein in addition to the general Terms of Service above.

2. Nature of AI Outputs

You acknowledge and understand that:

• AI-generated outputs, reports, recommendations, and analyses are produced by automated systems and are advisory in nature only.
• EIS AI services do not constitute legal, financial, medical, cybersecurity, or professional advice.
• Results may contain inaccuracies, omissions, or errors inherent to AI-generated content.
• You are solely responsible for how you interpret and act upon any AI-generated output.

3. Authorized Use

• You agree to use EIS AI services only for lawful purposes and in accordance with all applicable federal, state, and local laws.
• You agree not to attempt to reverse-engineer, extract, replicate, or misuse any AI model, prompt, or proprietary logic underlying EIS services.
• You agree not to submit false, misleading, or malicious inputs to any EIS AI service.
• Use of EBONY (penetration testing) requires a separately executed written contract. Accessing or using EBONY without a signed engagement agreement is strictly prohibited and may constitute unauthorized computer access under applicable law.

4. Data Submitted to AI Services

Information you submit to EIS AI services may be processed to generate your results. By submitting data, you represent that you have the legal right to share such information and grant EIS a limited license to process it solely for service delivery. EIS does not use your submitted data to train AI models or share it with third parties except as required for service operation or by law.

5. No Guarantee of Results

EIS makes no guarantee that AI-generated recommendations will achieve any particular business outcome, security result, or other objective. Diagnostic scores, visibility ratings, and strategic suggestions are estimates based on available data at the time of analysis and may change as conditions evolve.

6. Prohibited Uses

You may not use EIS AI services to:

• Conduct unauthorized security testing on systems you do not own or have explicit written permission to test.
• Generate, distribute, or act on outputs intended to harm, defraud, or deceive any individual, business, or organization.
• Circumvent security controls or exploit vulnerabilities in EIS systems or third-party systems.
• Violate any third party's intellectual property, privacy, or contractual rights.

7. Limitation of Liability for AI Services

In addition to the general limitations of liability described above, EIS expressly disclaims all liability for decisions made in reliance on AI-generated outputs. You assume all risk associated with your use of EIS AI services. EIS's total liability for any claim arising from AI service use shall not exceed any fees paid by you for the specific service in the prior 30 days, or $50, whichever is greater.

8. Modifications to AI Services

EIS reserves the right to modify, suspend, or discontinue any AI service at any time without notice. EIS may update these AI Services Terms at any time; continued use after updates constitutes acceptance. Significant changes will be reflected in an updated "Last Updated" date above.

9. Contact for AI Services

For questions, concerns, or to report misuse of EIS AI services, contact: emberinfo@emberinformation.com

Ember Information Systems · Portland, Oregon, USA

Content-Security-Policy (CSP)

Restricts the sources from which the browser may load resources. Our policy allows:

• Scripts & Styles: Only from our own domain and Google Fonts.
• Fonts: Only from our domain and Google Fonts CDN (fonts.gstatic.com).
• API Connections: Only to our Supabase database and the Anthropic API.
• Framing: This site may not be embedded in any iframe (frame-ancestors 'none').
• Form Submissions: Forms may only submit to our own domain.

X-Frame-Options: DENY

Prevents this site from being loaded inside an <iframe>, <frame>, or <object> on any other domain. This defends against clickjacking attacks where a malicious page overlays our site invisibly to steal clicks or credentials.

X-Content-Type-Options: nosniff

Instructs browsers not to guess (MIME-sniff) the content type of responses. Browsers must use the declared Content-Type header only. This prevents attacks where a maliciously crafted file could be interpreted as executable script.

Referrer-Policy: strict-origin-when-cross-origin

Controls how much referrer information is included with requests. When navigating within our site, the full URL is sent. When navigating to an external site over HTTPS, only the origin (domain) is sent, no path or query parameters. Referrer information is never sent over HTTP.

Permissions-Policy

Disables browser features that this site does not use and should not be accessible to any embedded content:

• Camera & Microphone: Blocked. We do not access device media.
• Geolocation: Blocked. We do not request location data.
• Payment API: Blocked, payments are handled through contracted service agreements, not browser payment APIs.
• USB, Magnetometer, Accelerometer, Gyroscope: Blocked, no device sensor access.

Cross-Origin Resource Sharing (CORS)

Cross-origin JavaScript requests to this server are restricted to https://emberinformation.com. Third-party websites cannot use browser-based scripts to fetch data from our servers. Only GET and OPTIONS methods are permitted for cross-origin requests.